NEW! Nature Collection Rewards Program is the new way to accumulate points in Nature Collection, THEFACESHOP, Fruits & Passion stores, replacing the Beauty Circle Rewards Program. NO WORRIES! Your Beauty Circle card and points are still valid – you can use them in all our Fruits & Passion, THEFACESHOP and Nature Collection stores.

The Nature Collection Rewards Program has many advantages and thanks to the membership card, you can earn points with any purchase and enjoy exclusive offers customized just for you. Once you reach 500 points, you’ll be able to redeem them.

Nature Collection Rewards Program’s benefits:

  • It’s free
  • Receive automatically 300 points when you activate it online
  • Receive 5 points for each dollar spent
  • 500 points = $5, 1000 points = $10
  • Enjoy exclusive promotions throughout the year

For any questions or comments please contact customer service at
1-866-638-8417

Nature Collection Rewards Program

Terms and Conditions

Participating stores

1. The Nature Collection Rewards Program [1] (the «program») is available through participating THEFACESHOP®, Fruits & Passion Boutiques Inc. or Nature Collection™ stores in Canada.

Membership enrollment

2. To participate in the Nature Collection Program, a customer must become a Member of the Program. Membership is absolutely free and no initial purchase is required. Visit any Nature Collection™, Fruits & Passion Boutiques Inc. or THEFACESHOP® store, ask for a Nature Collection Rewards Program card, complete the online form for registry at naturecollection.com/rewards and accept the terms and conditions online. Upon completion, the Member will be able to redeem any points accumulated up to that moment and exchange them in store for instant discounts.

3. Only one Nature Collection Rewards Program card is available per customer.

4. The Nature Collection Rewards Program card is not a credit card, non-redeemable for cash, non-refundable and non-transferable. The Nature Collection Rewards Program card is the property of Nature Collection™ and it may be revoked at any time by Nature Collection™ in its sole discretion.

5. Each Nature Collection Rewards Program Member (sometimes referred to as a “Member”) will be issued a Nature Collection Rewards Program card that has a unique number ascribed to it and is registered in the Member’s name. Nature Collection Rewards Program Members cannot share their account number and account information with anyone else. Account information, including, but not limited to, the Nature Collection Rewards Program account password and security questions should be protected and kept secure.

6. Nature Collection Rewards Program Members must advise Nature Collection™ immediately of any changes of Personal Information (as hereinafter defined) including name and e-mail address either by modifying their profile by, visiting naturecollection.com/rewards or by contacting the Customer Service Centre. If Nature Collection™ believes that some of its records are inaccurate, it may contact the Nature Collection Rewards Program Member to verify its records. Nature Collection™ reserves the right to cancel any Nature Collection Rewards Program card for which it has incomplete or inaccurate Personal Information and all Nature Collection Rewards Program Points redemptions on that account may be blocked. The submission of false or fictitious Personal Information will result in all the Nature Collection Rewards Program Points accumulated on an account being forfeited.

7. Nature Collection™ reserves the right to refuse issuance of a Nature Collection Rewards Program card to any customer who does not follow the prescribed enrollment procedures.

8. Customers participating in the Program must present their personal valid Nature Collection Rewards Program card to collect points and earn rewards. Any unauthorized reproduction of the Nature Collection Rewards Program card may lead to legal prosecution and forfeiture of all Nature Collection Rewards Program Points and membership in the Program.

9. Nature Collection Rewards Program Membership is only available to individuals. Except for organizations participating in the “Donate your Points” program and represented by a trustee. Nature Collection Rewards Program Membership will not be available to corporations, businesses, charities, partnerships, enterprises or anyone other than an individual, unless written approval is received in advance from Nature Collection™, in its sole discretion. Nature Collection Rewards Program Points will not be awarded if in Nature Collection™’s reasonable opinion the merchandise purchased will be used for resale or commercial use and any Nature Collection Rewards Program Points awarded on such purchases will be forfeited. Nature Collection™ reserves the right to limit Nature Collection Rewards Program Points awarded with respect to any offer or promotion to reasonable household quantities. If a Nature Collection Rewards Program Member was awarded points for an offer or promotion in which a Member purchased product in excess of reasonable household quantities, the Nature Collection Rewards Program Points awarded as a result of that offer or promotion may be forfeited without prior notice.

Accumulation of nature collection rewards program points

10. Upon validation of the online form, the card holder will have his/her account active and will receive 300 welcome points. To collect Nature Collection Rewards Program Points following enrolment, a Nature Collection Rewards Program Member must make eligible purchases at participating stores using their personal valid Nature Collection Rewards Program card. The Member’s personal Nature Collection Rewards Program card must be presented to the cashier at a participating store before the purchase transaction is completed. The original Nature Collection Rewards Program card must be presented at the time of purchase, no facsimile, no photocopy or just the account number will be accepted. In addition, no Nature Collection Rewards Program Points will be awarded once the transaction is completed.

11. Nature Collection Rewards Program Points will be awarded at the rate of 5 Nature Collection Rewards Program Points for each dollar spent on each separate purchase at participating stores. Nature Collection Rewards Program Points will be calculated by reference to the net (purchase price less discounts) pre-tax total of each cash register receipt. The total Nature Collection Rewards Program Points awarded and reflected on the cash register receipt will include both decimals after coma. Nature Collection™ may offer special promotions from time to time offering additional Nature Collection Rewards Program Points on certain products (“Nature Collection Bonus Points”). Such Nature Collection Bonus Points, once awarded, shall form part of the Member’s Nature Collection Rewards Program card Points balance (the Nature Collection Rewards Program Points and Nature Collection Bonus Points collectively referred to hereinafter as “Nature Collection Rewards Program Points”).

12. Nature Collection Rewards Program Points will not be issued respecting the purchase of the following items/services: gift cards, delivery charges (where applicable), gift with purchases, charitable donations, the Nature Collection Rewards Program Points redemption portion of a transaction and any other items specified as exclusions from time to time or where prohibited by law. Notwithstanding the foregoing Nature Collection Rewards Program Points will be awarded when a Nature Collection Rewards Program Member pays for a purchase with a gift card. However, the Member will not be awarded Nature Collection Bonus Points if he or she uses a gift card to purchase another gift card or gift cards and, in the event that Nature Collection Bonus Points are inadvertently awarded, Nature Collection™ reserves the right at any time to revoke these points without notice. Nature Collection™ reserves the right to add or delete items eligible for Nature Collection Rewards Program Points issuance at any time, at its sole discretion, without notice.

13. All Nature Collection Rewards Program Points are shown on the cash register receipt for each purchase when a Nature Collection Rewards Program card is presented before the completion of the purchase transaction. In the event that Nature Collection Rewards Program Points do not appear on a receipt due to a technical failure, they will be updated on the cash register receipt at a later purchase transaction date and online. All points accumulated during a transaction will be frozen for a period of 15 days to allow, according to the establish return policy, a normal return of products and a reduction of Nature Collection Rewards Program Points corresponding to the amount returned in products.

14. Occasionally, through specified promotions by participating stores and/or program partners or in accordance with the terms of usage of the Nature Collection, additional Nature Collection Rewards Program Points (and/or other rewards, prizes or benefits) may be awarded for using the Nature Collection Rewards Program card or for being a Nature Collection Rewards Program Member. These Nature Collection Rewards Program Points may not always be recorded on the cash register receipt at the time of the transaction, in which event they will be recorded on a cash register receipt at a later purchase transaction date and online.

15. Returns and/or exchanges will be honoured only if the original cash register receipt is presented at the time of the return and/or exchange. On a return and/or exchange the Nature Collection Rewards Program Points will be deducted automatically from the Nature Collection Rewards Program Member’s card number that was used for the original purchase. The Nature Collection Rewards Program Member will be reimbursed for the purchase price shown on the receipt of the item(s) returned. Upon the return and/or exchange of purchases earned through the redemption of Nature Collection Rewards Program Points, all redeemed Nature Collection Rewards Program Points will be forfeited and the Member will receive the full value of the returned product. Where a return and/or refund transaction is conducted through a program partner, the Nature Collection Rewards Program Member’s points balance will be reduced by the equivalent amount of points issued on the original transaction.

16. All Nature Collection Rewards Program Points totals, as shown on the cash register receipts and online, will be deemed correct unless otherwise substantiated by the Member by bringing forward evidence satisfactory to Nature Collection™ in its sole discretion. Discrepancies must be addressed with the Customer Service Centre within 3 months of the date on which the discrepancy occurred. Nature Collection™ reserves the right to restrict redemption or put a “hold” on Nature Collection Rewards Program Points for up to 45 days from the date the points are posted to an account.

17. Nature Collection Rewards Program Points are reduced to zero upon closure of a Nature Collection Rewards Program Membership.

18. Upon the death of a Nature Collection Rewards Program Member, the Member’s account will be closed and any Nature Collection Rewards Program Points in the account will be forfeited. Nature Collection Rewards Program Points are not divisible in the case of divorce.

Redeeming points

19. Nature Collection Rewards Program Points may be redeemed for savings rewards off a purchase at participating Nature Collection™ stores in accordance with the following Nature Collection Rewards Program Points redemption schedule:

Points required

Rewards Value ($)

100

$ 1

500

$ 5

1000

$ 10

5000

$ 50

10000

$ 100

20. From time to time, special promotions may be run during which one or more redemption level(s) may temporarily be altered and/or suspended, new redemption levels added or points may be redeemed directly towards the purchase of specific products or services. Promotions may vary from participating store to participating store and from format to format.

21. Nature Collection™ may, from time to time, offer supplementary programs or promotions related to the Nature Collection Program (“Related Programs”). Such Related Programs may be governed by additional or distinct terms and conditions applicable therein.

22. In accordance with Federal and Provincial tax legislation, GST, PST, HST and any other applicable taxes are calculated and payable by the Nature Collection Rewards Program Member on the full amount of the purchase price before any reduction for redeemed rewards.

23. Nature Collection Rewards Program Points can only be redeemed if the required point redemption level is acquired prior to the redemption transaction. The minimum number of points to be able to redeem at any time is set to 500 points. An individual Nature Collection Rewards Program Member may not make more than two redemptions, at any reward level, within one day. Only one redemption is available per transaction.

24. A Member’s Nature Collection Rewards Program Points balance will be reduced by the number of points required to obtain the desired point redemption level. Unredeemed Nature Collection Rewards Program Points plus any Nature Collection Rewards Program Points earned in the current transaction will remain in the Member’s Nature Collection Rewards Program Points account and can be applied to a subsequent transaction.

25. When redeeming Nature Collection Rewards Program Points, Nature Collection™ will automatically select the maximum eligible Nature Collection Rewards Program Points redemption level available. Alternatively, the Nature Collection Rewards Program Member may select a different eligible redemption level by informing the cashier prior to redemption of Nature Collection Rewards Program Points. In either case, the Nature Collection Rewards Program Member’s account under his/her Nature Collection Rewards Program card number must have the appropriate number of Nature Collection Rewards Program Points.

26. Nature Collection Rewards Program Points may not be collected or redeemed by any person other than the Nature Collection Rewards Program Member. Nature Collection Rewards Program Members may be required to provide proof of identity when redeeming Nature Collection Rewards Program Points to protect the integrity of the Member’s Points balance. Each Nature Collection Rewards Program Member is responsible to ensure that all Personal Information is correct and up-to-date and Nature Collection™ reserves the right to block redemptions where the Nature Collection Rewards Program Member information is inaccurate or incomplete.

27. In case of a lost Nature Collection Rewards Program card, upon presentation of proper identification, a new Member’s number will be provided to the Member by the Customer Service Centre or at any participating Nature Collection™ store with appropriate ID. The accumulated unredeemed Nature Collection Rewards Program Points balance shall remain intact. If a lost Nature Collection Rewards Program card is found and used by any other person, all Nature Collection Rewards Program Points relating to purchases made by such other person will be credited to the Nature Collection Rewards Program Member’s account. Nature Collection™ assumes no liability or responsibility for Nature Collection Rewards Program Points redeemed by any person(s) prior to the notification to the Customer Service Centre or in-store that the Nature Collection Rewards Program card is lost. Any Nature Collection Rewards Program Points redeemed prior to notification shall be at the Member’s risk.

28. Nature Collection™ will not be liable or responsible in any manner for any tax consequences which may flow from any participation in the Nature Collection Program by any non-Canadian resident, and where permitted by Nature Collection™, by any corporation, business, charity, partnership or enterprise.

29. From time to time, Nature Collection™ may advertise or offer exclusive offers to select Nature Collection Rewards Program Members with respect to which they may redeem Nature Collection Rewards Program Points for items other than a discount reward, or receive other benefits or discounts.

30. Nature Collection Rewards Program Points have no cash value and are not exchangeable for cash. Except as permitted from time to time by Nature Collection™, Nature Collection Rewards Program Points cannot be assigned, exchanged, purchased or given by gift. Nature Collection Rewards Program Points cannot be sold, traded, bartered, rented or otherwise disposed of. Nature Collection Rewards Program Points are void if sold for cash or any other consideration.

Privacy information

31. Nature Collection™ shall maintain the privacy, security and integrity of all personal information collected from Nature Collection Rewards Program Members, such as, but not restricted to: name, address, telephone numbers, date of birth, email, account number and purchasing information (“Personal Information”). This information will be used to credit the correct membership number account, to communicate with the Nature Collection Rewards Program Member, to better understand the Nature Collection Rewards Program Member’s shopping and information needs and to offer the Nature Collection Rewards Program Member relevant information, products, services and rewards to meet those needs. By providing the foregoing information to Nature Collection™, the member consents Nature Collection™ to use the information for the uses specified herein.

32. On occasion Nature Collection™ may collect additional personal information from Nature Collection Rewards Program Members on a voluntary basis through questionnaires or other methods. The Nature Collection Rewards Program Membership status of any Member who does not wish to participate will not be affected.

33. Nature Collection™ will not give, rent or sell its Nature Collection Rewards Program Member lists to any organization or individual. Nature Collection™ will allow limited and secured access to customer information by authorized entities under its strict supervision and/or which are contractually bound to maintain the confidentiality and security of the information solely for the purposes of assisting Nature Collection™ in processing customer information.

34. Nature Collection Rewards Program Member information is stored in Nature Collection™ confidential databases located in Brossard, Quebec. Access to this information will be restricted only to authorized personnel of Nature Collection™.

35. On occasion Nature Collection™ may communicate special offers, information and services to Nature Collection Rewards Program Members. Any Member who does not wish to receive these offers may indicate so on his/her enrolment form in the designated area. Alternatively, he/she may advise the Customer Service Centre.

36. Nature Collection™ hereby agrees to respect and observe the provisions set forth in The Personal Information Protection and Electronic Documents Act (the “Act”) and any other applicable federal or provincial legislation. To the extent there is additional protection afforded to the Nature Collection Rewards Program Member pursuant to the Act or any other applicable legislation, and same is not set forth herein, Nature Collection™ agrees to take such measures to give full effect to such additional protection.

General information

37. If events beyond Nature Collection™’s control materially affect Nature Collection™’s ability to operate the Nature Collection Program, the Program may be suspended or terminated without notice.

38. Nature Collection™ may restrict, suspend or otherwise alter any aspect of the Nature Collection Program, without notice. Any material changes to these Terms and Conditions will be posted online. The online French version of the Terms and Conditions is the governing version.

39. To accept a Nature Collection Rewards Program card at any Nature Collection™ store, to complete an online form and the acceptance of the terms and conditions online and/or first time usage of a Nature Collection Rewards Program card constitutes agreement by the Nature Collection Rewards Program Member to all the Terms and Conditions of the Nature Collection Program.

40. Any abuse by a Member of the Nature Collection Program’s privileges, any failure by a Member to follow the Program’s rules, regulations, Terms and Conditions, or any misrepresentation by a Member may, at Nature Collection™’s sole discretion, subject the Member to expulsion from the Program, including forfeiture of all accumulated Nature Collection Rewards Program Points.

41. Upon suspension or termination of the Program for any reason whatsoever, Nature Collection™ will have no liability therefore to any Member and is automatically released from all claims by Nature Collection Rewards Program Members in respect of such suspension, termination, forfeiture of Nature Collection Rewards Program Points, redemption of Points or otherwise in respect of such suspension or termination.

42. Every effort has been made to ensure that the information herein is correct. Nature Collection™ is not responsible for any errors or omissions.

43. Any waiver by Nature Collection™ of the strict observance, performance or compliance by a Member with any of the Terms and Conditions contained herein, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of Nature Collection™ as a result of any other failure to observe, perform or comply with the Terms and Conditions. No delay or omission by Nature Collection™ in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.

44. By redeeming Nature Collection Rewards Program Points for rewards, the Nature Collection Rewards Program Member releases Nature Collection™ from any and all liability and claims regarding the redemption and use of the reward and any loss or damage caused by goods and services supplied as a reward.

45. Any reference herein to Nature Collection™ refers to Nature Collection™ Inc., its affiliates and the licensed operators of the participating Nature Collection™ stores, as the context requires.

Definitions

46. “Eligible Purchase” means an eligible purchase made at a Participating Store, on which Points earned may be counted towards a customer’s Program Balance.

47. “Exclusions” mean those products or services, as determined from time to time by Nature Collection™ in its sole discretion, which are not eligible to be counted towards a customer’s Program

Balance.

48. “Participating Store(s)” means corporate and franchisee Nature Collection™ stores, in Canada, that are issued under Nature Collection™ name and brand.

49. “Points” mean Nature Collection Rewards Program Points.

50. “Program” means Nature Collection™ Nature Collection Program.

51. “Program Member” means a Nature Collection Program member who meets the criteria set out above

52. “Program Membership” means membership in the Nature Collection Program.

53. “Program Terms” means these Nature Collection Program Terms and Conditions.

54. “Program Balance” means the current balance of a Nature Collection Program Member’s account with respect to achieving Program Membership.

LAST UPDATED : July 26, 2016

[1] Nature Collection™ is a registered trade-mark used under license in Canada by Fruits & Passion Boutiques Inc. The Nature Collection program is managed in Canada by the promoter Fruits & Passion Boutiques Inc.